Can employee productivity be judged by the volume of their emails?

How did the world function before email?

 Younger readers of this post will have a hard time answering this question. Even the less young ones, like Michael*, a 50-year-old salesman with Grapheme Interactive, a London advertising agency have a difficult time replying. Yet, the volume of email he receives makes his workday a nightmare. And it has the same effect on his colleagues and partners.

 The world of advertising is hectic. At Grapheme Interactive, everyone complains about being over-stretched. The pressure is immense, especially since the agency has lost a lot of pitches recently to small, hyper-reactive agencies. Michael does not like this situation and he feels that he can’t stop working for even a minute. Fortunately, he has a long weekend coming up to […]

By | 2017-12-12T15:48:17+00:00 November 2nd, 2017|Tags: |

How long should it take you to reply?

When email was introduced in companies at the end of the 1980s, big promises were made: Less paper on desks, faster circulation of information and higher productivity. Natasha*, a wealth manager at Worth & Worthful, is too young to have been around in that era. What she knows, however, is that answering an email can take a long time.

It is Natasha’s second anniversary at Worth & Worthful where she had really flourished. To celebrate, she had asked Thomas, her new boyfriend, to a top restaurant in town. But for three days, her SMS invitation has remained unanswered. What could this silence mean? Natasha knew all too well that 90% of text messages are read within three minutes of being […]

By | 2017-12-12T15:28:16+00:00 October 26th, 2017|Tags: , |

How to survive your work email inbox? Email – love it or hate it, you can’t ignore it!

Email is totally worshipped by executives. A recent study conducted by Adobe showed that 67% of managers are completely dependent on it and name it as their favorite communication and collaboration tool. Because the inbox is the large, easy-to-use hub that can be used for almost everything – exchanging information, making appointments, tracking folders, exchanging files and even internal promotion tools – the more reactive you are with email, the more you feel that you’re invested in the company.

This is, of course, an illusion. The latest figures on email use shows that this is a trend that is not about to go away.

Being dominated by email is a reality shared by many executives. John McLeod is, […]

By | 2017-12-12T15:25:31+00:00 October 19th, 2017|Tags: |
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