Blog author pascale decressac 82x82

Journalist and Editor

A journalist and editor, Pascale DECRESSAC has a wealth of experience in web writing and journalism, with a specialty in local government, public sector marketing, urban planning and Smart Cities.

Posts from the Author
blog-pageheader-1200x299 In the jungle, the mighty jungle, of multi-channel communications

Despite the explosion in the number of communication platforms and tools, it is not always easy to maintain a good link between customers and staff.

blog-pageheader-1200x299 Dear business, “don’t leave me hanging on the telephone!”

Although it might seem a bit old-fashioned in an increasingly digital world, the phone remains the key tool for converting prospects into customers.

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