digital transformation

/Tag: digital transformation

Collaboration in the new era of business practices

Unified communications and collaboration (UCC) has changed the way I think about business. There’s no other way to say it. Because of how digital platforms have evolved over the past 20 years, we are all able to work smarter. UCC has made it possible to handle work-related communications anytime, anywhere, and gave us tons of new efficiencies. Through unified communications and collaboration, we can eliminate silos. We can build new relationships and networks better than ever before.

The impact of UCC is felt to varying degrees in every industry. Every office or team has to use communications and collaboration tools to some extent.

We’ve come a long way since people logged into America Online (AOL) and entered chatrooms just for fun. What started as an entertaining new […]

By | 2018-06-07T14:52:04+00:00 June 11th, 2018|Tags: , |

Collaboration tools are the entry level of digital transformation

In a perfect world, workplace communications would always be smooth and free of silos and red tape, and would be smoothly integrated into the digital world to reap the benefits of keeping up with today’s digital world. Unfortunately, that’s not how it works for all organizations. These two things—collaboration and digital transformation—are more tightly linked than you might think. Here, I’m going to lay out the connections and make an argument for adopting unified communications and collaboration tools as an easy first step toward digital transformation.

The Importance of Digital Transformation

Some organizations are digitally mature, they already put the customers at the centre of their decisions, they innovate and they are cost-efficient. Most importantly, they are agile, meaning they adapt more easily to market conditions, […]